IMPACT 2009: The Business of Talent

	Enterprise Learning	Talent Management	Technology
7:00-8:00 AM	Breakfast Tuition Assistance: A Black Hole in HR Spending Workforce Planning in Today’s Economy
8:15-9:15 AM	Keynote Talent Management as a Business Strategy: Perspectives from the Top EL7/TM7/TK7
9:15-9:30 AM	Break Short Break
9:30-10:30 AM	Research The State of the LMS and Learning Platform Market EL8	Case Study From Performance Management to Performance Excellence TM8	Vendor Panel Pay for Performance TK8
10:30-10:45 AM	Break Short Break
10:45-11:45 AM	Vendor Panel Transforming Learning through Outsourcing: Now is the Time EL9	Case Study Talent Management in Global Organizations: Guidance from the Trenches TM9	Research Leveraging Technology for Learning – Real Life Examples TK4
11:45-12:30 PM	Demo Center Demo Center & Networking
12:30-1:30 PM	Lunch Lunch & Networking
1:30-2:30 PM	Case Study Collaborative Learning at the Federal Reserve Bank EL10	Practitioner Panel The Talent Management Journey: The HR Leaders’ Stories TM10	Vendor Panel Innovation Showcase TK10
2:30-2:45 PM	Break Short Break
2:45-3:45 PM	Practitioner Panel Best Practices in Sales Training EL11	Research Talent Acquisition: The Game Has Changed; Have You? TM11	Research Talent Management Systems: The Customer Experience TK11
3:45-4:00 PM	Break Short Break
4:00-5:00 PM	Closing Keynote Servicetopia: Creating the Ultimate Customer Service Culture

Conference Agenda